Training launch

We have launched our latest training programme to help people take the first steps towards volunteering.

Our courses Confidence Building, Skills for Volunteers and Customer Service are accessible, supportive, friendly and informative and are especially suited to people needing a confidence boost.

Skills for Volunteers covers ‘what is volunteering?’ barriers and benefits to volunteering, rights and responsibilities and current volunteering opportunities. Sign up for the first sessions on 17/18/19 October – or there’s a second chance to book in March.

Book Customer Service now for November to discuss good and bad customer service, complaints and product knowledge, using the phone, email and social media and more.

Confidence Building covers ‘what is confidence?’ positive self-talk, taking action, making decisions, saying ‘no’ and more.

Training sessions are in small groups, and please contact us in advance to discuss any barriers stopping people from taking part. After the course, we aim to work with any attendees ready to take the next steps into volunteering. Find out more.